Service Coordinator – Northeast Wichita, KS
Service Coordinator Job in Wichita, KS
Are you looking for a rewarding Service Coordinator Job in Wichita, KS where you can make a positive impact on patients every day? Physical Therapy by Phoenix is seeking a friendly, organized, and customer-focused Service Coordinator to become an essential part of our outpatient physical therapy team. If you enjoy helping people, thrive in a fast-paced environment, and take pride in creating exceptional customer experiences, we’d love to meet you.
Physical Therapy by Phoenix is a locally owned outpatient physical therapy organization dedicated to delivering high-quality, one-on-one patient care. Our clinics are led by experienced clinicians who value teamwork, communication, and meaningful patient relationships. As a Service Coordinator, you’ll be the welcoming face of our clinic, ensuring every patient receives outstanding service from the moment they walk through our doors.
Why Join Physical Therapy by Phoenix?
Our Service Coordinators play a vital role in creating an organized, efficient, and patient-centered clinic experience. You’ll work alongside an experienced clinical team while helping coordinate appointments, maintain patient records, assist with billing, and support daily clinic operations. Your work directly contributes to helping patients receive the care they need in a warm and welcoming environment.
If you’re passionate about customer service, enjoy staying organized, and want to build a rewarding career in healthcare administration, this is an excellent opportunity to join a growing organization that values its employees.
Compensation:
- Competitive hourly pay based on experience
- $15.00–$18.00 per hour
- Monthly bonus program
Build Your Career with Physical Therapy by Phoenix
At Physical Therapy by Phoenix, we believe exceptional patient care begins with exceptional people. As a Service Coordinator, you’ll help create a positive experience for every patient while working alongside a team dedicated to clinical excellence, compassion, and collaboration. Your contributions will play a key role in keeping our clinic running smoothly and helping patients feel welcomed, supported, and cared for.
If you’re ready to grow your career in healthcare while making a meaningful difference every day, apply today for this Service Coordinator Job in Wichita, KS and become part of the Physical Therapy by Phoenix team.
Education:
Qualifications:
- High school diploma or equivalent required
- Previous customer service, healthcare, or administrative experience preferred
- Professional, dependable, and positive attitude
- Excellent organizational and multitasking abilities
- Commitment to providing an outstanding patient experience
Responsibilities:
- Schedule, confirm, and coordinate patient appointments while assisting with patient intake and insurance information
- Answer incoming phone calls, take messages, and communicate professionally with patients and team members
- Welcome patients and visitors while creating a warm, friendly, and professional first impression
- Update patient charts and complete routine administrative paperwork accurately
- Utilize office software and equipment to perform daily administrative tasks efficiently
- Send, receive, organize, and maintain medical records, forms, and clinic documents
- Maintain inventory and organization of office supplies
- Assist with basic billing, payment processing, and insurance-related documentation
- Perform light cleaning duties to maintain a clean, organized, and welcoming clinic environment
- Wash, fold, and restock clinic laundry as needed
- Assist with training Rehabilitation Technicians on front office procedures at the home clinic
- Support daily clinic operations while delivering an exceptional patient experience
Skills:
- Excellent communication and active listening skills
- Strong customer service and interpersonal abilities
- Basic computer, typing, reading, and writing proficiency
- Ability to quickly learn healthcare terminology, clinic procedures, and software systems
- Strong problem-solving and decision-making skills
- Excellent organizational and time management abilities
- Ability to work independently and collaboratively within a team
- Comfort using office equipment and technology
- Positive, helpful, and service-oriented mindset
Benefits:
- Monthly bonus program
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan with 4% employer match
- Three weeks of paid time off (PTO)
- Six paid holidays annually
- Short-term disability insurance
- Life insurance coverage
- Supportive, collaborative, and team-oriented work culture